Antecedents and Outcomes of Employee Benefit Satisfaction: An Updated Model

Abstract

Previous research on the antecedents and outcomes of employee benefit satisfaction is reviewed. Previous research has suggested a number of antecedents of employee benefit satisfaction, as well as several moderating variables. However, they have not been combined into a single comprehensive model. A comprehensive model incorporating previous research findings is developed with specific hypotheses. There have been four methods of measuring benefit satisfaction in previous research: global measures using single item or short scale measures, measures of several dimensions of benefit satisfaction, measures of degree of satisfaction with specific benefits offered, and measures of dimensions of benefit satisfaction such as satisfaction with benefit quality. Each of these approaches has both strengths and weaknesses. Suggestions for measuring employee benefit satisfaction are offered.