Managing the Implementation of New Computer Systems in Small Businesses: Building Attitudes and Perceptions

Abstract

This study developed a model to advance scholarship and assist practitioners implement, manage and build their employees’ perceptions of new computer systems. In doing so, Technology Management Model (TMM) was developed. TMM is comprised of three latent variables: technological; personal; organizational thought to influence the attitudes employees hold toward new computer systems. These attitudes were then hypothesized to be related to job satisfaction and organizational commitment. The results indicated that the data fit the TMM. Implications for these findings were discussed with an emphasis on the value derived from the development of TMM to scholars, practitioners, and employees.