Factors to Consider While Attempting Image Restoration: Limitations to the Impact of Sound Strategy Application
DOI:
https://doi.org/10.33423/ajm.v20i2.2999Keywords:
Management, image restoration, crisis management, Jim Tressel, outside factors, Sound Strategy ApplicationAbstract
William Benoit has been the leading scholar in image restoration. Case studies based on his work give insight into effective and ineffective use of image restoration strategies. However, various factors appear to limit the success of attempts to restore individual or organizational image after it has been damaged through an untoward act, even when sound image restoration tactics are applied. Analysis of a situation involving former Ohio State University football coach, Jim Tressel, offers insight into why it is possible to apply proper strategy, as outlined by Benoit, and still fail in one’s attempts to restore image.
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Published
2020-08-18
How to Cite
Bass, C. W., & Gribas, J. (2020). Factors to Consider While Attempting Image Restoration: Limitations to the Impact of Sound Strategy Application. American Journal of Management, 20(2). https://doi.org/10.33423/ajm.v20i2.2999
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