Performance Information Use: The Impact of Perceived Stakeholder Salience
DOI:
https://doi.org/10.33423/ajm.v21i3.4363Keywords:
management, performance information use, performance management in higher education, faculty salience, stakeholder salience and performance information use, performance managementAbstract
Stakeholders often hold divergent, and sometimes, adversarial views on organizational initiatives. Performance management in the higher education sector is no exception. Thus, which stakeholders will have their preferences met? Will it be the most important stakeholders? This study measures university leaders’ perceived salience of three stakeholder groups – academics, staff, students - and the impact it has on performance management, specifically the use of performance information to inform the decision-making process. Results show that although staff is perceived to be the least salient, they are the only stakeholder group to have an influence on performance information use.
Downloads
Published
2021-07-26
How to Cite
Chan, G. (2021). Performance Information Use: The Impact of Perceived Stakeholder Salience. American Journal of Management, 21(3). https://doi.org/10.33423/ajm.v21i3.4363
Issue
Section
Articles
License
Please review our Copyright Notice.