GORYUNOVA, E.; HAMMOND, S. Unpacking Complexity: Seven Operational Characteristics of Complex Problem Solving. American Journal of Management, [S. l.], v. 20, n. 3, 2020. DOI: 10.33423/ajm.v20i3.3106. Disponível em: https://articlegateway.com/index.php/AJM/article/view/3106. Acesso em: 22 jul. 2024.