Work-Family Conflict and Family Satisfaction: Evidence From Small Enterprise Managers

Abstract

The adult person is involved in managing family responsibilities and maintaining work activities on a daily basis. This creates conflict between work and family with implications for family satisfaction. Nonetheless, small-scale enterprises managers’ level of resilience could alter these implications. The objective of the study is to examine the effect of work-family conflicts on family satisfaction, by moderating the role of resilience. A cross-sectional design was applied to a sample of 293 managers. ANOVA results reveal that work-family conflict and family-work conflict are positive and significantly related but each has a significant negative relationship with family satisfaction. However, resilience positively and significantly moderates each of the effects of work-family and family-work conflicts on family satisfaction. Thus, increasing levels of the conflicts come with increasing levels of resilience to overcome work-family conflicts. This is the first study in Ghana to show that resilience has a significant role in mitigating the difficulties of work-family conflicts. It is recommended that policy-makers bring in resilience training interventions to reduce role conflicts and increase family satisfaction.