Workplace Gratitude’s Impact on Banking and Financial Services Employees’ Psychological Capital, Intention to Stay and Satisfaction With Life
DOI:
https://doi.org/10.33423/jabe.v27i2.7553Keywords:
business, economics, gratitude, Psychological Capital, satisfaction with life, intention to stay, banking and financial servicesAbstract
Gratitude research has experienced increased attention from scholars; however, much is still unknown. This study investigated the relationship between gratitude, Psychological Capital, satisfaction with life, and intention to stay with current employers among banking and financial services employees. This research also analyzed gratitude’s moderating role between Psychological Capital, satisfaction with life, and intention to stay. Results indicated gratitude has a statistically significant relationship with Psychological Capital, satisfaction with life, and intention to stay among banking employees. The study supports gratitude as a moderator between Psychological Capital and satisfaction with life. This study supports the importance of gratitude in the workplace.
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