KENNEDY, J. Determinants of Service Quality in the Trucking Industry. Journal of Applied Business and Economics, [S. l.], v. 20, n. 4, 2018. DOI: 10.33423/jabe.v20i4.347. Disponível em: https://articlegateway.com/index.php/JABE/article/view/347. Acesso em: 22 jul. 2024.