Stakeholder Competencies Intelligence-Scale Development and Validation Some Evidence from KSA

Abstract

Sustainable bank's continuing success and improvement depend heavily upon the competency of stakeholders’ relationships with the others environment chain ends. The purpose of the study is to develop operationally and theoretically measures to the construct stakeholder competency intelligence on banking industry. Depending on the literature review, a fifteen items scale was developed for testing. The academics and practitioners viewpoint was invited. The new scale development steps were conducted. The goodness of measure was used. The statistics analysis results are above the acceptable levels and no, systematic response bias was found. The study contribution is a new scale development and validation