Ethical Implementation of ERP Systems and Organizational Readiness

Abstract

This paper considers ethical dilemmas that managers confront during the decision-making process before implementing electronic resource planning (ERP) system at their organizations. The paper suggests an ethical decision-making model for resolving such dilemmas. The researchers explore managers’ abilities to make ethical decisions in conflict situations when organizational productivity could jeopardize employee job security. Hence, managers become socially responsible, while implementing the ERP system successfully. The paper uses normative ethics and Habermas (1984)’s communication rationality ideologies to reach an ethical decisions creating a win-win scenarios for both managers and employees leading to organizational readiness and more leadership and labor commitment.