Prieto, L. C., M. V. Norman, S. T. A. Phipps, and E. B. S. Chenault. “Tackling Micro-Aggressions in Organizations: A Broken Windows Approach”. Journal of Leadership, Accountability and Ethics, vol. 13, no. 3, Nov. 2016, https://articlegateway.com/index.php/JLAE/article/view/1906.