RAY, I.; LU, C. Service Quality and Share-of-Wallet as Predictors of Loyalty: Examining the Intermediating Impact of Satisfaction, Trust, and Commitment in the Retail Industry. Journal of Marketing Development and Competitiveness, [S. l.], v. 12, n. 4, 2018. DOI: 10.33423/jmdc.v12i4.203. Disponível em: https://articlegateway.com/index.php/JMDC/article/view/203. Acesso em: 24 nov. 2024.