NKEMKIAFU, A. G.; ASAH, N. P.; FELIX, N.; SYLVIE, F. STRATEGIC PROCESS INNOVATION PRACTICES ON CUSTOMER SATISFACTION AND MARKET SHARE. Journal of Marketing Development and Competitiveness, [S. l.], v. 13, n. 2, 2019. DOI: 10.33423/jmdc.v13i2.2008. Disponível em: https://articlegateway.com/index.php/JMDC/article/view/2008. Acesso em: 24 aug. 2024.