Ray I, Lu C. Service Quality and Share-of-Wallet as Predictors of Loyalty: Examining the Intermediating Impact of Satisfaction, Trust, and Commitment in the Retail Industry. JMDC [Internet]. 2018 Dec. 1 [cited 2024 Jul. 22];12(4). Available from: https://articlegateway.com/index.php/JMDC/article/view/203