JENSEN, D. H.; HOUSEWORTH, M. A.; MCCORD, M. S. Implementing Lean Six Sigma Principles in a Non-standardizable Industry: The Case of Springfield Auto Collision. Journal of Management Policy and Practice, [S. l.], v. 18, n. 2, 2017. Disponível em: https://articlegateway.com/index.php/JMPP/article/view/1775. Acesso em: 22 dec. 2024.