Can’t We All Just Get Along? A Dual-Theory Approach to Understanding and Managing the Multigenerational Workplace

Abstract

Multigenerational workplaces bring a varied range of talents but present distinct challenges for employers. Generational differences can lead to lack of understanding, compromised communication, and decreased productivity. We examine the problem of generational differences through the lenses of two complementary generational theories. Generational differences are explored from the perspectives of age, social placement, the impacts of major societal changes, and each generation’s placement relative to the others. We conclude by presenting suggestions for employers based on these theoretical considerations. First, employers must familiarize themselves with their employees and workplace. Second, mentoring and reverse mentoring can promote effective intergenerational communication