Personal Interpersonal Capacity: A Moderated-Mediation Model for Student Success

Abstract

The purpose of the paper is to add to the emotional intelligence (EI) literature, focusing on the social emotional competence (SEC) paradigm, by proposing a development framework and diagnostic tool, called personal interpersonal capacity (PIC). PIC helps explain the mechanisms whereby EI influences performance through four interrelated factors that reduce conflict and increase communication. We discuss the theoretical rationale for the model, four interrelated factors (self-awareness, consideration of others, connecting with others, and influence orientation), potential factor archetypes, and moderating and mediating mechanisms through which personal interpersonal capacity operates. We conclude by identifying model implications and future empirical propositions