Employee Satisfaction in the Emerging Banking Sector of Morocco

Abstract

In recent years, the Moroccan banking industry has performed very well relative to its counterparts in Africa. Using a sample of Moroccan banking employees, the factors (variables) which motivate these employees to perform on the job were examined. Based on the findings of this exploratory investigation, Moroccan banking executives should restructure their reward and benefit systems. Also, these executives need to invest in the professional development and growth of employees. Also, Moroccan banking organizations need to decentralize by allowing employees more freedom to make decisions. Finally, other motivation related variables and their impact on employee satisfaction and organizational performance are explored