COSTAKIS, H. R.; PICKERN, J. Bringing Focus to the Unseen: Legitimizing the Emotional Labor and Burnout of Service Workers with Recommendations for Human Resources Professionals. Journal of Organizational Psychology, [S. l.], v. 18, n. 4, 2018. DOI: 10.33423/jop.v18i4.81. Disponível em: https://articlegateway.com/index.php/JOP/article/view/81. Acesso em: 22 jul. 2024.