Leadership and Engagement in Remote Procurement Environments: A Qualitative Exploratory Case Study
DOI:
https://doi.org/10.33423/2d57an26Keywords:
management, business, remote work, remote environments, communication, engagement, business administration, personnel, corporate culture, morality, ethics, corporate control, strategic planAbstract
This qualitative case study examined communication challenges affecting employee engagement and morale within remote procurement teams in the U.S. space industry. Data was collected from participants through semi-structured interviews and presented five key themes: effectiveness of digital communication tools, inconsistent leadership communication, inadequate onboarding and training, manager accessibility, and leadership influence on engagement. Findings indicated that digital tools supported collaboration, but inconsistent leadership tone and clarity reduced trust and motivation. Recommendations include standardized onboarding practices, consistent leadership communication, and improved manager accessibility. These findings offer guidance for organizations seeking to strengthen engagement, retention, and productivity in remote work environments.
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