On the Correlation Between Knowledge and Satisfaction in Pre-Professional Pharmacy Advising

Abstract

This manuscript assesses the relationship between perceptions of advising effectiveness and actual knowledge related to gaining admission into North Dakota State University’s Doctor of Pharmacy program. The survey developed by Shields (1995) and revised by Davis, Haugen and Friesner (2015) was used to measure satisfaction with advising. This survey was supplemented with a series of items that characterize knowledge of the NDSU Doctor of Pharmacy admissions process. Using descriptive and inferential statistics, we find that overall advising satisfaction was statistically associated with specific knowledge questions. However, no statistically significant association exists between advising satisfaction and knowledge of the admissions process.