Pedagogies and Practices: An Institutional Framework for Flexible Learning

Abstract

Higher education institutions around the world transitioned rapidly from traditional face-to-face courses to some form of synchronous or asynchronous online delivery due to the COVID-19 pandemic. This case study explores how a large, open-admission, regional university developed a robust infrastructure for the development and delivery of flexible delivery modalities, specifically online and hybrid courses. The framework represents a holistic approach to organizational change and the development of new modes of delivery to accommodate a growing and diverse student body. The framework and related infrastructure were in place prior to the pandemic. The case study examines the extent to which the framework was effective in managing the changes resulting from COVID-19 and identifies new strategies that had to be quickly adopted.