Investigating the Relationship Between U.S. Jamaican Immigrants’ Cultural Beliefs and Conflict Management Styles with Job Satisfaction and Job Performance

Abstract

This cross-sectional study (N = 135) examined the links between cultural beliefs, conflict management styles, job satisfaction and job performance. An internet-based self-report survey was completed by U.S. Jamaican immigrants from Florida and New York. Job satisfaction was positively related to task and contextual performance. Conflict management style was linked to satisfaction and performance. The moderated regression analyses revealed that job satisfaction was a more powerful predictor of job performance in the presence of the compromising conflict management style. Organizational research designed to further validate this study’s conceptual models was recommended in new international settings with other Jamaican immigrant groups.